elvex has degraded performance for some users

Incident Report for elvex

Resolved

This incident has been resolved.
Posted Sep 13, 2024 - 12:10 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 13, 2024 - 12:09 EDT

Update

The issue appears to be resolved, but we continue to monitor out of an abundance of caution.
Posted Sep 13, 2024 - 10:29 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2024 - 08:05 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 13, 2024 - 07:58 EDT

Investigating

We are currently investigating this issue.
Posted Sep 13, 2024 - 07:22 EDT
This incident affected: elvex.